The pledge

We promise to...

Communicate clearly

We explain what we’re recommending and why. We don’t deliberately use jargon to confuse our client. We’re responsive to questions and clear on deadlines.

Be honest

We admit mistakes or knowledge gaps and say how we’ll fix them. We give clear pricing quotes upfront with no hidden costs.

Put the client at the core

We only recommend things our client will truly benefit from. Even if that’s not us.

Support and release

We offer maintenance and/or training so our client’s not left in the wind. We give them logins and as much control over their site as they want. We let them and the site go freely when they want to move on.

Sign the pledge

Join us in the barrel of Good Apples.

And yes – you do get a lovely badge. An apple sticker for your website.

Agreements